BBox Home

Gemaakt door Kelvin Mok, Gewijzigd op Do, 27 Aug om 1:20 PM op Kevin Dankers

BBOX Home · Quick Start Guide

Let’s get connected

Follow these four steps to power, connect and commission your BBOX Home. Complete the steps in the order shown.

Before you begin

  • Use the supplied 5 V USB-C power adapter.
  • Have an Ethernet cable available. This cable is not included.
  • Make sure the router or network switch is working and has internet access.
  • Keep the supplied RJ11 P1 cable ready for the smart-meter connection.

Step 1 · Power up

Connect the power supply

Connect the supplied USB-C power adapter to the BBOX and plug it into a wall socket. The LED ring around the centre button glows white for one second when the hardware starts.

Step 2 · Connect the network

Connect the BBOX by Ethernet

Connect an Ethernet cable from the customer’s router or network switch to the Ethernet port on the BBOX. The BBOX automatically starts its connection sequence.

Step 3 · Scan and configure

Link the gateway to its location

Scan the QR code supplied with the BBOX, or open the setup page below. Follow the on-screen instructions to create or access the customer account, select the installation location and link the gateway.

Start BBOX setup

Step 4 · Connect the meter and assets

Continue after the BBOX is online

When the BBOX appears online in the app, connect the smart meter using the supplied P1 cable.

  • Smart meter: connect the supplied P1 cable between the smart meter and the P1 port on the BBOX.
  • Other assets: follow the installation article or full manual for the relevant inverter, battery, charger or meter.

⚠ Important safety information

  • Power supply: only use the supplied 5 V USB-C power adapter. A third-party adapter may damage the gateway or cause instability.
  • Service: there are no user-serviceable parts inside. Opening the enclosure voids the warranty.
  • Software update: never disconnect the power while the LED ring is spinning purple.

BBOX states

What does each LED colour mean?

The LED ring around the centre button shows the connection and operating status.

LEDMeaningWhat to do
Spinning blueSearching for the local network.Wait briefly. If it continues, check the Ethernet cable, router and switch.
Spinning yellowConnected to the local network and connecting to BBOLT’s servers.Wait for the connection to complete.
Spinning purpleA mandatory software update is in progress.Do not disconnect the power.
Breathing blueSetup mode. The BBOX is ready for configuration.Complete the setup process. The BBOX then restarts automatically.
Breathing greenNormal operation. The system is online and operating normally.No action is required.
Flashing redThe BBOX cannot connect to the local network.Check the Ethernet cable and confirm that the router or switch is operating.
Flashing yellowThe local network is available, but BBOLT’s servers cannot be reached.Check the internet connection and router settings. A correctly configured BBOX continues operating in offline mode.

Light patterns: spinning means the light moves around the ring; breathing means a slow fade in and out; flashing means sharp, distinct blinks.

Still need help?

Browse the documentation at support.bbolt.com.

Was dit artikel nuttig?

Dat is fantastisch!

Hartelijk dank voor uw beoordeling

Sorry dat we u niet konden helpen

Hartelijk dank voor uw beoordeling

Laat ons weten hoe we dit artikel kunnen verbeteren!

Selecteer tenminste een van de redenen
CAPTCHA-verificatie is vereist.

Feedback verzonden

We stellen uw moeite op prijs en zullen proberen het artikel te verbeteren